Depending on the item(s) you purchase on thewiin.com and the location to which the item(s) will be delivered, different shipping methods will be available. At checkout, you will be prompted to choose a variety of shipping methods. Shipping costs are based on the shipping method of your choice. Your total shipping charges will be automatically calculated at checkout prior to the completion of your order. Please note that shipping times do not include processing time (items generally take 1-2 business days to process).
How much does it cost to ship?
It is $9.99 for shipping in US. Freeshipping for the orders overs $100
For remote locations, please add an additional 2-5 business days to each shipping method’s expected delivery time. If you are not sure whether your location is remote, please click here for all the details. Note: Free shipping offers promoted on thewiin.com or in promotional emails do not apply to orders being shipped to Nunavut, Yukon, the Northwest Territories or areas outside of the continental USA (this includes Alaska).
How can I track my order?
Once your order has been shipped, you will receive an email with your tracking and shipping information. Simply click on the link in the email or select the ‘track order’ option here and enter your order number and email address or sign into your account.
What you should know:
We ship only on business days. Business days are from Monday to Friday, excluding holidays. Any order placed after 12 P.M. ET will be processed the following business day. Due to a high volume period, your order may take longer than anticipated.
You will not be charged for items purchased with a gift card, e-gift card and/or credit card until the items have been shipped. You will be charged for items purchased with PayPal or Virtual Debit Card immediately upon order confirmation.
Want to ship internationally?
At the moment, we only ship to Canada, US and UK. For international orders, please contact email@example.com. If you have any questions, please don’t hesitate to contact our Customer Experience Department via email: firstname.lastname@example.org.